How improving teamwork helps ensure a high quality of service to our patients
The journey of the baton in a relay race is a good analogy for the journey of someone who is visually impaired from cataract. Everyone has to work together within the health system to ensure that the patient is not ‘dropped’.
In this article, the authors suggest that much of the responsibility for good teamwork in eye care rests with the team at the surgical centre or eye unit, who rely on the health workers in the community to identify and refer patients for surgery and to care for them once they return to the community. The staff in the eye unit must consider and think about the staff delivering eye care in the community much, much more, and bring them into a bigger ‘eye team’.