Privacy policy

The CEHJournal app has been built as a Free app. The Community Eye Health Journal (CEHJ) respects the privacy of all our readers and visitors to our website, and we comply with the strict guidelines set out in the General Data Protection Regulation (GDPR) for the way we gather and protect your data.

We will only hold personally-identifiable information about you (e.g., name, address, telephone number, email address) if you have provided it to us voluntarily (via post, email, or our email newsletter and subscription forms on the website) in order to allow us to provide you with content from the CEHJ – whether by post, email, online or our mobile phone app. All such information is held securely and in accordance with GDPR rules. Please write to us at [email protected] if you want us to end your subscription and delete your personal information.

When a new issue is published, we will update the content in the CEHJ mobile and web apps. If you have allowed notifications (in Settings inside the app), you will receive a notification/alert when we publish a new issue, a new article, or an important correction to an existing article. You have the option to turn off notifications for our app on your phone. You can uninstall the CEHJ mobile phone app at any time.

If you have created a Library account within the CEHJ mobile phone app, the information we hold for you is your email address, the date you created the account, the date you last logged in and the content of your library. This information is held securely, in accordance with GDPR regulations, and passwords are encrypted. We use this information to provide you with secure access to the Library function in the app, which enables you to bookmark, download and organise content according to your needs. Your content is safe, even if something happens to your phone. Please write to us at [email protected] if you want us to remove your account.

The CEHJ is published by the London School of Hygiene and Tropical Medicine (LSHTM). For more information, please consult the LSHTM data protection policy, which also explains the School’s approach to privacy and security. Information about how this applies to the Community Eye Health Journal is available on

Frequently asked questions

How do you use my personal data?

The journal uses the personal data you give us to send you issues of the journal and quarterly emails, when new content becomes available. We may also store and process that information anonymously, at country level, in order to help us understand more about our readers’ needs and to make improvements to journal services.

How secure is the information I give to you?

The journal uses password protection and industry standard Secure Socket Layers to protect the personal information kept online for use when sending email newsletters. Personal information for the journal’s paper subscription list is kept offline and is also password protected. Only authorised personnel can view your data.

How can I view, amend or delete my personal information?

If requested, and once your identity has been verified, we will give you details of all your personal information held by the CEHJ. Any incorrect information will be deleted or amended promptly and you will receive confirmation of corrections and deletions.

Requests must be sent to [email protected]. We will respond within 20 working days unless there are exceptional circumstances.

How do I unsubscribe from the CEHJ?

To unsubscribe from the CEHJ please write to [email protected].

How do I stop receiving email messages from the CEHJ?

If you do not wish to receive emails from us, please unsubscribe using the link given in the email sent to you, or write to [email protected].

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to email address. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app:

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.


‘Cookies’ are simple text files which are stored on your computer or mobile by websites and applications. Cookies contain anonymous information to allow the website or application to remember information about your visit, for example your choice of web browser or the length of your visit to a website.

The CEHJ website uses a number of cookies to help us deliver an excellent service and to provide evidence to our supporters of the website’s value to our readers. Please see our Cookies policy page for more details about how we use cookies.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected]